Contact Us

If you've noticed something that needs correcting, have a query about how we evaluate operators, or would like to explore a business collaboration, don't hesitate to write. Our compact editorial team personally reads every incoming message and strives to reply within two working days.

Get in Touch

Email: [email protected]

Please note: UKMegaSpins.com serves purely as a comparison and informational guide — we neither run gambling platforms, hold customer funds, nor handle any wagers. For assistance with a particular casino account (access problems, outstanding withdrawals, bonus disagreements, or self-exclusion), please reach out to that operator's dedicated support team. All UKGC-licensed operators are obliged to maintain their own formal complaints process.

Subjects we can help with

We are happy to discuss our scoring methodology, explain what drives our ranking decisions, and clarify how affiliate commissions work. If you spot a bonus amount, wagering term, or factual claim that appears out of date, please flag it and we will look into it right away. Reader suggestions for operators to include in upcoming assessment rounds are always appreciated too.

Casino operators and affiliate managers keen on a listing or a collaborative arrangement should email us with a concise overview of the proposal. Each enquiry is evaluated individually, though we reserve the right not to respond to mass or template-based messages, and we do not accept paid editorial placements.

Response timescales

The majority of enquiries receive a response within one to two business days, although this window may extend during busy periods or bank holidays. If your matter is urgent — especially if it involves an active casino account or concerns about gambling habits — please contact the operator's support desk or a specialist organisation such as GamCare or BeGambleAware directly, as they can provide much faster assistance than we can.

Safer gambling support

Playing at online casinos should always be enjoyable, never a source of anxiety. If you or someone close to you is struggling to maintain control over gambling activity, free confidential help is accessible 24 hours a day via BeGambleAware.org, the GamCare telephone service, and Gambling Therapy's live chat. You can also enrol with GamStop to instantly self-exclude from all UKGC-licensed operators at once. Direct links to every one of these organisations can be found in the footer across all pages of our site.